Returns & Exchanges

Due to the perishable nature of our bakery products, we cannot accept returns once an order has been delivered; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.

1

Inspect Your Order

Please check your baked goods immediately upon arrival for any signs of damage or discrepancies in the items received.

2

Contact Customer Support

Notify us within 24 hours of delivery by emailing our support team with your order number and a brief description of the issue.

3

Provide Photographic Evidence

Attach clear photos of the damaged packaging or incorrect items to your email to help our quality control team process your claim.

4

Resolution and Refund

Once reviewed, we will issue a replacement at the next available delivery slot or process a full refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing